Pay for Value, Not Seats
Our hybrid model combines predictable platform fees with usage-based pricing—giving you cost control while scaling with actual value delivered.
Platform Access Tiers
Choose your foundation. Scale as you grow.
For mid-market companies ready to scale AI across departments.
- 3 Departments
- 10 Connectors
- Up to 2,500 Users
- Priority Support
- Advanced Analytics
- Custom Workflows
For large organizations with enterprise-wide deployment.
- Unlimited Departments
- Unlimited Connectors
- Unlimited Users
- Dedicated Success Manager
- SSO & Advanced Security
- SLA Guarantees
Query Consumption Pricing
Pay only for the intelligence you use. Queries are auto-classified based on complexity.
Simple
Single-source lookup
Specialized agent, <500ms response
Standard
Multi-source synthesis
Cross-reference with basic citations
Complex
Multi-agent orchestration
Cross-document analysis, full citation chain
Resolution
Verified task completion
User-confirmed answer that resolved their need
Volume Discounts
The more you use, the more you save. Discounts apply automatically.
Pre-Paid Capacity Packs
Lock in lower rates with pre-paid credits. Unused credits roll over up to 50%.
Credit conversion: Simple = 1, Standard = 2, Complex = 5, Resolution = 8
Complete Budget Control
Enterprise-grade cost management built into every plan.
Spend Caps
Set hard monthly limits per department or organization-wide
Real-Time Dashboards
Track usage by team, user, and query type in real-time
Smart Alerts
Get notified at 50%, 75%, and 90% of your allocation
Credit Rollover
Unused capacity pack credits roll over up to 50%
Proof of Concept Pilots
Validate ROI before committing. Start with a fixed-cost pilot to prove value for your organization.
For single teams validating a specific use case.
- 1 Department / Use Case
- Up to 500 Documents
- Standard Connectors (SharePoint, GDrive)
- 4-Week Duration
- Standard Support
For cross-functional teams requiring custom integration.
- 3 Departments / Use Cases
- Unlimited Documents
- Custom API Integrations
- 8-Week Duration
- Dedicated Success Manager
- On-Premise Deployment Option
Common Questions
How does query classification work?
The platform automatically classifies queries based on their execution path. Simple queries use a single specialized agent. Standard queries involve multi-source synthesis. Complex queries trigger multi-agent orchestration with planning and verification steps. Resolution queries are any where you confirm the answer met your need.
What happens after the pilot?
After a successful pilot, we transition to the hybrid pricing model (platform fee + consumption). Your pilot data, configuration, and trained models are fully preserved.
Is my data secure?
Absolutely. We are SOC2 Type II compliant and offer on-premise and air-gapped deployment options. Your data is never used to train our base models.
Can I set spending limits?
Yes. Every plan includes customizable spend caps, real-time usage dashboards, and automatic alerts at 50%, 75%, and 90% of your allocation. You're always in control.
What's not included in the pricing?
Platform fees and query consumption cover standard usage. Custom connector development, specialized training, and professional services are scoped separately based on your needs.
Calculate Your ROI
Your team spends hours every week searching for information. Calculate how much value you can unlock with AI-powered automation.
Enter your organization's data below to calculate potential ROI with hybrid pricing
Employees who rely on document search
Fully loaded cost per employee
Time spent finding & verifying info
Average AI queries per employee
Typical SmoothOperator.ai impact: 40-60%
Enter Your Numbers
Fill in the fields on the left to calculate your ROI with hybrid pricing
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