SolutionsIndustriesUtilities & Energy
Industry Solution

AI for Utilities & Energy

Powering the future of utility operations, regulatory compliance, and customer service with intelligent automation.

30%
Reduction in Outages

Decrease in unplanned service interruptions through predictive maintenance.

20%
Improved Operational Efficiency

Optimization of resource allocation and field service management.

15%
Increase in Customer Satisfaction

Faster response times and personalized communication.

99.5%
Compliance Accuracy

Automated and accurate regulatory reporting.

Powering Every Facet of the Utility Industry

SmoothOperator.ai is tailored for the unique challenges of each segment within the utilities sector.

Electric Utilities

Active

Enhance grid management, predict outages, and improve customer satisfaction with AI-powered solutions.

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Natural Gas Utilities

Active

Optimize pipeline integrity, ensure regulatory compliance, and streamline resource allocation.

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Water & Wastewater

Active

Improve water quality monitoring, manage distribution networks, and automate compliance reporting.

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Renewable Energy

Active

Maximize asset performance, forecast energy generation, and integrate with the grid seamlessly.

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Real-World Examples

See how SmoothOperator.ai is solving real challenges for utility providers.

Operations Manager

"How can we reduce unplanned downtime for our critical assets?"

SmoothOperator.ai uses predictive analytics to monitor equipment health in real-time. By analyzing sensor data and historical performance, it identifies potential failures before they occur, allowing you to schedule maintenance proactively. For example, our model predicted a transformer failure 2 weeks in advance for a major utility, preventing a costly outage that would have affected 50,000 customers [Source: internal case study, 2024]. This approach has been shown to reduce unplanned downtime by up to 40%.

Compliance Officer

"Can SmoothOperator.ai help us automate our environmental compliance reporting?"

Yes. Our platform automates the collection and aggregation of data required for various regulatory reports (e.g., EPA, FERC). It cross-references operational data with regulatory libraries to ensure accuracy and completeness, generating draft reports for your review. This reduces manual effort by over 75% and minimizes the risk of non-compliance penalties [Source: customer survey, 2025].

Customer Service Director

"How can we improve first-call resolution for billing and service inquiries?"

SmoothOperator.ai provides a unified view of the customer, integrating data from your CIS, AMI, and outage management systems. Our AI-powered agent assistant gives your representatives instant access to relevant information and guided workflows to resolve issues quickly and accurately. Utilities using our platform have seen a 30% improvement in first-call resolution and a 25% increase in customer satisfaction scores [Source: industry benchmark report, 2025].

Key Capabilities

Regulatory & Compliance

Automate monitoring and reporting to ensure adherence to NERC, FERC, and EPA standards.

Asset Performance Management

Leverage AI to predict asset failure, optimize maintenance schedules, and extend equipment life.

Enhanced Customer Engagement

Deliver proactive communications, personalized service, and self-service options for a modern customer experience.

Ready to Power Up Your Operations?

Discover how SmoothOperator.ai can transform your utility with the power of AI. Get a personalized demo and see the impact for yourself.